All payment methods

Alfamart

Alfamart is one of Indonesia’s most popular convenience store chains, with more than 19,000 branches (FitchRatings). It’s also one of the country’s leading online-payment methods. Customers choose Alfamart at the checkout. Alfamart has four brands (Alfamart, AlfaMidi, Lawson, and DAN+DAN) The site generates a 16-digit code, which the consumer takes to the store. When they pay, the Alfamart store sends the payment to the merchant, which then releases the goods for shipment.

Alfamart
Type Cash
Consumer countries
Currencies

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Why Alfamart

Over the last year, Alfamart has opened around 2,000 new stores, increasing the reach and relevance of its payment method (FitchRatings).

In Indonesia, 14% of all transactions are cash. Given an online population of 212 million, this suggests a large e-commerce market that still relies on cash payments (PPRO Almanac).

In a country where 48% are unbanked (PPRO Almanac) this allows many people to participate in e-commerce.

Specifications

Coverage

Consumer
Merchant Global

Currencies

Consumer IDR
Processing IDR
Settlement USD

Features

Recurring payments
One-click payments
Refunds
Partial refunds
Multiple partial refunds
Payment assurance
Chargeback risk

How it works

1
Merchant

At checkout, the merchant can display either Alfamart or DOKU for the consumer to select

2
Payment method

If DOKU is selected, the consumer redirects to a DOKU HPP (merchant white label option) before selecting Alfamart

3
Payment method

The DOKU-hosted page displays the payment code and instructions to pay

4
Payment point

The consumer uses the code to make a cash payment at a nearby Alfamart store

Want to integrate Alfamart onto your platform?

Get in touch