Indonesia Banks
Indonesians use bank-transfer payment methods to pay for almost a quarter of all their online purchases (PPRO Almanac). That’s an e-commerce volume with an approximate value of US$5.75 billion. They simply enter a 16-digit payment code (also known as a Virtual Account Number). This can be via internet banking or at the ATMs of participating banks. Supported ATM networks include Bersama, Prima, and Alto, and supported banks include: Bank Danamon, Bank Mandiri, Bank Negara Indonesia, CIMB Niaga, Permata Bank and Maybank Indonesia.
Why Indonesia Banks
With a 23% market share, bank transfer payments are the second most popular method of payment in Indonesia. (PPRO Almanac).
The Indonesian e-commerce market is predicted to grow from a value of US$43 billion in 2023 to US$66 billion by 2026 (PPRO Almanac).
As not all debit cards are enabled by banks for e-commerce, Indonesian consumers prefer bank transfer methods, via a browser or mobile banking app.
Specifications
Coverage
Currencies
Features
How it works
Merchant
At checkout, the merchant can display either DOKU or the individual banks for the consumer to select
Payment method
If DOKU is selected, the consumer first redirects to a DOKU HPP (merchant white label option) to select their bank
Payment method
After selecting their bank, the consumer redirects to a page that displays a payment code with instructions
Online bank
The consumer uses the code to complete payment via bank transfer (browser or ATM)
Merchant
Payment is confirmed