All payment methods

OXXO Direct

OXXO is a chain of convenience stores from Mexico, with over 20,431 stores across Latin America. Established over 30 years ago, OXXO is reportedly the largest convenience store chain in Mexico. E-commerce consumers simply choose OXXO as the payment method, creating an instant voucher with a specific payment reference. Once they have taken this to an OXXO store and paid in cash, the merchant ships the products.

OXXO Direct
Type Cash
Consumer countries

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Why OXXO Direct

Mexicans pay for 6% of all e-commerce purchases using cash, a market segment worth approximately US$3 billion (PPRO Almanac).

Only 42% of the Mexican population have payments cards and 12% a credit card (PPRO Almanac). With OXXO, merchants can reach unbanked consumers.

There is a culture of ordering items via mobile and then paying for them in cash at convenience stores, with OXXO standing as the retail chain leading this method (J.P. Morgan).



Merchant Global


Consumer MXN
Processing MXN
Settlement MXN, Check Notes


Recurring payments
One-click payments
Partial refunds
Multiple partial refunds
Payment assurance
Chargeback risk

How it works


At checkout, the consumer selects OXXO as their preferred payment method

Payment method

A payment slip is generated containing the amount, reference number and other transaction details

Payment point

The consumer prints the slip or notes the reference number, then pays in cash at an OXXO store


Payment is confirmed

Want to integrate OXXO Direct onto your platform?

Get in touch