Chile

Chile

General Information

  • Population 19.9 m
  • Population 15 + 16.1 m
  • Online Population 16.6 m
  • Area 756,950 km2
  • Currency CLP
  • GDP 331.3 bn USD
  • GDP per Capita 16,629 USD
  • Card-based payments
  • Cash-based payments
  • Bank transfer
  • Wallets
  • Other
[{"label":"Card-based payments","value":"55"},{"label":"Cash-based payments","value":"5"},{"label":"Bank transfer","value":"13"},{"label":"Wallets","value":"14"},{"label":"Other","value":"13"}]
Banked population
  • Chile 77%
  • South & Central America 56%
  • World 67%
Credit card penetration
  • Chile 32%
  • South & Central America 18%
  • World 19%
Internet penetration
  • Chile 83%
  • South & Central America 70%
  • World 62%
Smartphone penetration
  • Chile 78%
  • South & Central America 71%
  • World 70%

More than 67% of Chile’s households have a fixed-line Internet connection and 83% have either a fixed-line connection, a mobile connection or both.  

77% of Chileans have a bank account. And according to a recent survey, 24% of Chileans use e-wallets and 41% use bank transfers at least once a month. 

Between 2022 and 2028, the value of Chilean social commerce is forecast to grow from just over US$1 billion to US$16 billion. 

In 2021, two thirds of Chileans tried new ways to pay for their shopping and Chileans use non-traditional payment methods online in almost half of all online transactions.

Future e-commerce trends (2021-2026)

E-Commerce market size forecast ($US billion)
2022 15.0
2023 18.1
2024 21.0
2025 23.9
2026 26.8
E-Commerce spending per capita ($US)
2022 756
2023 907
2024 1048
2025 1181
2026 1319
E-Commerce spending as % of GDP
2022 5.0%
2023 5.7%
2024 6.3%
2025 6.9%
2026 7.3%

Chile

The E-Commerce Market

Top e-commerce segments

  1. Toys, Hobby & DIY: 30%
  2. Electronics & Media: 25%
  3. Furniture & Appliances: 22%
  4. Fashion: 17%
  5. Food & Personal Care: 6%

Cross-border e-commerce

  1. Cross-border proportion of total e-commerce – 11%
  2. Value of cross-border e-commerce – 1.1 bn USD
  3. Online shoppers who have shopped cross-border – 73%
B2C E-commerce Growth 20->21
  • Chile 52.1%
E-commerce % of total retail
  • Chile 11%
  • South & Central America 4.9%
  • World 20%
E-commerce completed on a mobile device
  • Chile 36%
  • South & Central America 47%
  • World 53%

The Credit Card Split

  • Visa
  • Mastercard
  • American Express
  • Local schemes
[{"label":"Visa","value":"11"},{"label":"Mastercard","value":"22"},{"label":"American Express","value":"1"},{"label":"Local schemes","value":"66"}]
  • E-commerce market size 12.0 bn USD
  • E-Commerce spending per capita 608 USD
  • E-commerce spending as % of GDP 4.2%

The information on our Insights pages has been compiled by us in cooperation with Datamatics and Wright & Brown. The data shown is partially owned by us and partially owned by GlobalData. © 2021 by PPRO Financial Ltd. No data and information can be used for any further publication without the explicit approval of PPRO.

Chile

Local Payment Methods

BitPay Type Wallet Regions Asia Pacific, Eastern Europe & the CIS, Middle East & Africa + 3 Hyperwallet Type Bank transfer, Gift card, Prepaid voucher Regions Asia Pacific, Eastern Europe & the CIS, Middle East & Africa + 3 Market relevance High PayPal Type Wallet Regions Asia Pacific, Eastern Europe & the CIS, Middle East & Africa + 3 Market relevance High Paysera Wallet Type Wallet Regions Asia Pacific, Eastern Europe & the CIS, Middle East & Africa + 3 Market relevance High PayU Type Bank transfer Regions Asia Pacific, Eastern Europe & the CIS, Middle East & Africa + 2 Market relevance High Skrill Type Wallet Regions Asia Pacific, Eastern Europe & the CIS, Middle East & Africa + 3 Market relevance High Allied Wallet Type Wallet Regions Asia Pacific, Eastern Europe & the CIS, Middle East & Africa + 3 Market relevance High UnionPay Type Local payment card Regions Asia Pacific, Eastern Europe & the CIS, Middle East & Africa + 3 Market relevance High Banco Estado Type Bank transfer Regions South & Central America Market relevance High Boku Type Carrier billing Regions Asia Pacific, Eastern Europe & the CIS, Middle East & Africa + 3 Market relevance High Cencosud Type Local payment card Regions South & Central America Market relevance High Efectivo Multicaja (Klap) Type Cash Regions South & Central America Market relevance High Google Pay Type Wallet Regions Asia Pacific, Eastern Europe & the CIS, Middle East & Africa + 3 Market relevance High Mercado Pago Type Wallet Regions South & Central America Market relevance High Mobiamo Type Carrier billing Regions Asia Pacific, Eastern Europe & the CIS, Middle East & Africa + 3 Market relevance High Razer Gold Type Wallet Regions Asia Pacific, Eastern Europe & the CIS, Middle East & Africa + 3 Market relevance High SWIFT Type Bank transfer Regions Asia Pacific, Eastern Europe & the CIS, Middle East & Africa + 3 Market relevance High Banco Santander Type Bank transfer Regions South & Central America Market relevance Medium AstroPay Type Prepaid voucher Regions Asia Pacific, Middle East & Africa, South & Central America + 1 Market relevance Medium BCI Lider Type Local payment card, Wallet Regions South & Central America Market relevance Medium Khipu Type Bank transfer Regions South & Central America Market relevance Medium Secure Remote Commerce (SRC) Type Wallet Regions Asia Pacific, Eastern Europe & the CIS, Middle East & Africa + 3 Market relevance Medium Sencillito Type Cash Regions South & Central America Market relevance Medium Webpay Type Wallet Regions South & Central America Market relevance Medium Amex LOCAL Type Local payment card Regions South & Central America Banco Bice Type Bank transfer Regions South & Central America Banco Consorcio Type Bank transfer Regions South & Central America Banco Corpbanca Type Bank transfer Regions South & Central America Banco de Chile Type Bank transfer Regions South & Central America Banco Internacional Type Bank transfer Regions South & Central America Banco Ripley Type Bank transfer Regions South & Central America Banco Security Type Bank transfer Regions South & Central America BBVA Type Bank transfer Regions Middle East & Africa, North America, South & Central America + 1 BCI TBANC Type Bank transfer Regions South & Central America Boloro Type Wallet Regions Asia Pacific, Eastern Europe & the CIS, Middle East & Africa + 3 G2A Pay Type Wallet Regions Asia Pacific, Eastern Europe & the CIS, Middle East & Africa + 3 Market relevance Medium Klap Type Wallet Regions South & Central America MasterCard LOCAL Type Local payment card Regions South & Central America Market relevance High NETELLER Type Wallet Regions Asia Pacific, Eastern Europe & the CIS, Middle East & Africa + 3 Redcompra Type Local payment card Regions South & Central America Ripley Type Local payment card Regions South & Central America Servipag Type Cash Regions South & Central America SafetyPay Type Bank transfer, Cash Regions South & Central America, Western & Central Europe Market relevance High Visa LOCAL Type Local payment card Regions South & Central America Market relevance High Santander Super Digital App Type Prepaid card Regions South & Central America Market relevance High Splitit Type Instalments Regions Asia Pacific, Eastern Europe & the CIS, Middle East & Africa + 3

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