Berlin & San Francisco, 13 July 2017: allpago, the leading payment service provider in Latin America and HiperStream, the customer communication management platform provider, today announced a new partnership enabling organizations using HiperStream’s platform to offer a much wider range of payment methods and improve their online experience for customers.
HiperStream’s platform was built to help enterprise businesses manage their relationships with customers and it is used primarily by large financial services, insurance, telecommunications and retail organizations to improve communication and facilitate better service. Over 500 million communication engagements are made through HiperStream’s platform with customers in Latin America each year.
Merchants using the platform anywhere in the world will be able to offer all relevant local payment methods to their customers in Latin America, including local card payments and popular cash voucher systems such as Boleto Bancário in Brazil, through allpago’s quick and convenient payment gateway. These payment methods add up to 70 percent of all e-commerce volume in Latin America. Through this partnership, organizations can instantly, and without further integration, cross and upsell additional products and services through the platform maximizing the monetization of their customers.
The partnership will also enable customers in Latin America to set up and pay for installment plans through HiperStream’s platform.
Noel Norking, founder & CEO of HiperStream, comments: “Latin America is an exciting growth market for digital services and allpago’s technology furthers the pioneering work we are doing with our platform there. A convenient payment experience is vital for managing customer relationships online and the ability to offer preferred local payment methods and installments boosts the solution we can offer to our clients and the payment experience they can provide to theirs.”
Philipp Bock, founder & CEO of allpago, comments: “We are delighted that our technology is now integrated into HiperStream’s platform. HiperStream provides large organizations around the world with a convenient front end for managing customer relationships online and our payments technology will significantly boost the convenience of the payment experience it can offer in Latin America.”
allpago provides all relevant payment methods alongside industry leading levels of security and integrated risk management systems to help merchants improve conversion rates, maximize revenues and run compliant e-commerce operations in Latin America.
allpago is a leading payment service provider for Latin America, enabling e-commerce merchants and payment providers to accept all relevant local payment methods through a single platform and API. allpago’s state-of-the-art technology and regulatory knowledge are used by merchants including Art.com, Getty Images, McAfee, Paylogic, Symantec, and Teamviewer to maximize conversion rates and ensure compliant transactions with customers in Latin America, and as a ‘last mile’ payment interface by leading payment companies around the world such as Zuora, ACI Worldwide and Wirecard.
About HiperStream Software
With the global headquarters in Zug (Crypto-Valley) Switzerland, and operating in the USA, Europe and LatAm, HiperStream (www.hiperstream.com) offers a modular and highly scalable customer engagement platform where enterprise business areas collaborate and work together towards common goals: improve customer experience, generate new revenues, scale the business with security and compliance, while mitigating operational and revenue risks. HiperStream offers an efficient operational structure for global distribution, with investments in innovation, infrastructure, and professional development.