ZaloPay is an e-wallet from ZION. Users can transfer money, pay for goods through QR codes (android users can also use NFC and Bluetooth), pay bills including Mastercard and Visa credit cards issued by Vietnamese banks, and add credit to their mobile phone.
Almost 70% of Vietnamese are unbanked and just 4% have a credit card. Support for locally preferred alternative payment methods is crucial to e-commerce success.
Other e-wallets operating in Vietnam include BitPay, GoPay, GrabPay and AirPay.
The benefits of supporting e-wallets in Vietnam
- Just 4% have a credit card and cards are used in only 21% of online purchases.
- Vietnamese use e-wallets in over one fifth of e-commerce transactions.
- Between 2021 and 2025, the value of e-commerce will more than double to US$33bn.
E-commerce and payments insights by country
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