IT Service Desk Professional

Welcome to the PPRO Group!

PPRO is one of the fastest growing FinTech businesses in Europe, acting as a value-added hub for alternative payment methods servicing Payment Service Providers globally, and offering users and businesses innovative wallet & card payment solutions. PPRO’s products and services span the entire payments value chain, from acquiring through issuing and processing.

PPRO is an FCA-regulated, EU-certified financial institution headquartered in London with offices in several European countries. Our team is a rapidly growing, diverse group of more than 20 nationalities all united in a dynamic culture with a common purpose: to deliver the best possible products and services to our partners and customers. PPRO people are characterised by their desire to succeed, their team spirit, their high energy, their professionalism and their willingness to take on complex challenges and find simple, elegant solutions.

The Role

The IT Service Desk Professional is dedicated to supporting and bringing best in class services to our users. Problems and pain points in the daily work of our users are registered, assessed and solved with our agreed to internal SLAs. You will help to develop and extend the internal service landscape of PPRO further and help the company become even more professional.
For our 200+ employees at PPRO, you are the friendly and helpful face of the Infrastructure Unit. The position is located in Munich, Germany.

Key Responsibilities

Skills & Experience



After joining

In return, we offer opportunities for you to

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