Sales & Marketing
Partner Support Manager

Welcome to the PPRO Group!

PPRO is one of the fastest growing FinTech businesses in Europe, acting as a value-added hub for alternative payment methods servicing Payment Service Providers globally, and offering users and businesses innovative wallet & card payment solutions. PPRO’s products and services span the entire payments value chain, from acquiring through issuing and processing.

PPRO is an FCA-regulated, EU-certified financial institution headquartered in London with offices in several European countries. Our team is a rapidly growing, diverse group of more than 20 nationalities all united in a dynamic culture with a common cause: to deliver the best possible products and services to our partners and customers. PPRO people are characterised by their desire to succeed, their team spirit, their high energy, their professionalism and their willingness to take on complex challenges and find simple, elegant solutions.

The Role

We are looking for a dynamic Partner Support Manager for our office at the Media Centre in Cologne. The role will support the Account Management Team which provides payment industry leaders globally with access, processing and collection services for alternative payment methods and value added services, with one contract, one integration and one settlement. The successful candidate will handle important administrative tasks and provide outstanding customer service both internally and externally to increase revenue and meet sales goals and manage key performance indicators. They will also work closely with other key departments.

This role will be reporting to the Head of Account Management as well as supporting the Account Management team and would be ideal for someone looking to develop into an Account Manager or Sales role.

Key Responsibilities

The Partner Support Manager will manage every day in-bound ‘opportunity’ communication as well as being responsible for existing Account management lead development and communication. They will play a key role in the internal collaboration with key PPRO departments such as Operations, Product, Risk and Onboarding and Marketing. Other key functions will include:

Skills & Experience



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