Customer Service
Customer Service Manager (Italian)

The customer service managers in our customer service department work in an international team dealing with agents and customers through different channels, using analytical tools which enable a fast response time. This position is responsible for handling queries, and receiving incoming inquiries while executing high quality assurance processes in our customer service department. Great customer experience and a drive to improve processes through constructive feedback is a must for this role.  You will be working for our VIABUY Prepaid Mastercard brand.

KEY RESPONSIBILITIES

SKILLS & EXPERIENCE

What We Need to See In You

ABOUT US

PPRO is one of the fastest growing FinTech businesses in Europe, acting as a value-added hub for alternative payment methods servicing Payment Service Providers globally. PPRO’s products and services span the entire payments value chain from acquiring through issuing and processing.

PPRO is a FCA regulated and EU certified financial institution with an e-money license. We are headquartered in London, and with offices in Munich, Cologne, Gibraltar, Sibiu, Luxembourg, and Atlanta.

Our teams are growing rapidly with a diverse group of more than 30 nationalities, all united in a dynamic culture with a common purpose to deliver the best possible products and services to our partners and customers. PPRO people are characterised by their desire to succeed, team spirit, high energy, professionalism and willingness to take on complex challenges and find simple, elegant solutions.

If you are interested in joining our team, please apply HERE

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